Terms of service

Terms of service

Last updated: September 4, 2026

Welcome to Filtronex. By accessing or using our website, you agree to be bound by the following terms and conditions.

  1. General
    By using this site, you confirm that you are at least the age of majority in your state or territory, or have given consent for any minor dependents to use this site. We reserve the right to refuse service to anyone for any reason at any time.
  2. Products & Services
    Filtronex sells water filtration products for home and kitchen use, fulfilled through a combination of direct and third-party manufacturing and shipping partners. We make every effort to display product descriptions, images, and pricing accurately. However, we do not guarantee that all information is error-free.
  3. Orders & Payments
    All prices are listed in the currency shown at checkout. We reserve the right to refuse or cancel any order at any time. In the event of a pricing error, we may cancel the order and issue a refund.
  4. Shipping
    Shipping times are estimates only and may vary due to supplier handling, customs, or courier delays. Please refer to our Shipping Policy for more information.
  5. Returns & Refunds
    Please refer to our Refund & Returns Policy for information regarding faulty, damaged, or incorrect items.
  6. Intellectual Property
    All content on this website, including logos, text, images, and graphics, is the property of Filtronex and may not be used without permission.
  7. Limitation of Liability
    To the fullest extent permitted by law, Filtronex shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  8. Australian Consumer Law
    Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
  9. Third-Party Services
    We may use third-party services (such as payment gateways and suppliers). We are not responsible for the actions or policies of these third parties.
  10. Changes to Terms
    We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.
  11. Contact Information
    If you have any questions about these Terms of Service, please contact us at hello@filtronex.com.